Safety Features for Passengers
Verified Drivers
All drivers undergo strict background checks, identity verification, and vehicle inspections.
Real-Time Tracking
Track your ride from start to finish and share your trip details with family and friends.
Emergency SOS Button
Instantly connect with emergency services and share your live location in case of an emergency.
Ride Details & Driver Ratings
See driver ratings, reviews, and trip details before booking.
Number Masking
Your phone number remains private when communicating with the driver.
24/7 Support Team
Our customer support team is available around the clock for immediate assistance.
Share Ride Feature
Share your live trip status with trusted contacts for extra security.
Trip Recording
In-app audio recording options (where applicable) ensure safety in case of disputes.
Safety Features for Drivers
Verified Passengers
Riders must register with a valid phone number and payment method to ensure accountability.
Ride Acceptance Control
Drivers can decline rides from unverified users for their own safety.
Emergency Assistance
Drivers can instantly contact emergency services and Colo’s support team.
Fair Dispute Resolution
Our support team investigates and resolves disputes fairly to protect drivers from unfair claims.
Earnings Protection
Secure payment methods reduce cash-related risks.
In-App Navigation
Integrated maps ensure drivers take the safest and most efficient routes.
Safety Guidelines for a Secure Ride
For Passengers
- Always verify the car details and driver’s name before entering the vehicle.
- Wear your seatbelt at all times.
- Do not share personal or payment details with the driver.
- Report any suspicious activity immediately through the app.
For Drivers
- Verify the rider’s identity before starting the trip.
- Follow traffic laws and maintain a safe speed.
- Do not engage in personal or sensitive conversations with passengers.
- Avoid unsafe locations and report any security concerns to Colo.
mobile application
Get our mobile App for Effortless Rides!
